01626 335516

Training, Support & Engineering

"Sharing with you our skills, our passion and our coffee knowledge"


Barista Training

Professional training has now become an essential part of good coffee service. Meeting consumer expectations is no longer good enough, you have to exceed them. Training is something we are very passionate about. Every training session is tailored to each individuals ability, ranging from basic skills to more advanced barista including latte art. At The Coffee Company we run regular barista courses to train our customers staff in best practice when making coffee. Our approach to training is considered and measured. Barista courses are carefully structured to provide essential information necessary for trainees to start their career in coffee.

We can train at your site or at our Newton Abbot training academy using a range of espresso machines. Course content is structured to your individual needs and for different levels of expertise from beginners to advanced. Our dedicated barista trainer has extensive industry experience and is a true master in the art of coffee making and will be on hand to assist your staff in becoming a confident coffee maker in a few hours. The duration of our Basic Barista course is normally between 2-3 hours and typical course content includes:

  • The history of coffee, where it comes from and understanding the coffee differences and why they are important.
  • Understanding the espresso machine from group heads to steam arms and learning how to grind, dose, tamp and extract the perfect shot of coffee.
  • Learning how to create the perfect milk, which is vital to a great coffee, by going through the cafe bar drinks menu.
  • Walking through and making each drink on the coffee menu and becoming proficient with all techniques.

The Advanced Level Two training course features more in depth technical training on the importance of the grinder and how to set it correctly, the technical tools of the trade, the cleaning of the machine and advanced latte art.

We provide our training absolutely free to all our coffee wholesale customers together with a certificate of participation on completion.



When you are in need of help or technical support, we are always available for you to call us. We have our own workshop and fully trained engineers who are available 7 days a week and based at our head office in Newton Abbot (Devon). We will fix most issues on site and offer out of hours emergency repairs.

We offer services on all makes and models of coffee machines and are happy to discuss any equipment issues you may encounter.

For servicing or repairs, PSSR tests, or any other help and advice, please call us on 01626 335516 (If out of hours, please be assured that all messages are monitored and you will receive a call back).

Coffee Company

Coffee Company

Coffee Company

Coffee Company