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Our story

In September 1994, The Coffee Company’s husband and wife team, Robert and Sheila Stephenson, set out to bring speciality coffee and equipment to all types of businesses throughout the South West and beyond. The company began in a spare room at the family home in Torquay, with a make do desk for Robert in the kitchen, all invoices typed on an old typewriter and boxes of coffee stacked in the family’s hallway.

With a commitment to quality, hard work and an unrelenting thirst for product knowledge, Robert and Sheila's venture grew and grew and in 2004 their eldest son, Richard, joined the company bringing with him a wealth of knowledge and experience after working at Xerox for many years. In 2011 their youngest son, Matthew, joined the company after many years in the customer service field and in 2016 the company were thrilled when James, Robert and Sheila's grandson, also joined the family business as our Barista Trainer.

In 2012 we also created and established The Devon Tea Company and more recently The Devon Chocolate Company. We are passionate about quality leaf teas and offer both loose leaf and also bagged leaf tea and source from suppliers who are members of the Ethical Tea Partnership (ETP). The Devon Chocolate Company offers indulgent Belgian chocolate flakes used to create fantastic luxury hot chocolate drinks.

The company has gone from strength to strength and in 2014 we outgrew our premises in Torquay and moved to our present home in Newton Abbot. Even though the company lost Robert in 2016 to cancer, Richard and Matthew remain passionate about the business and continue to strive to provide the best possible customer service and to keep our family business heading in the direction that Robert wished.

We specialise in offering one of the most unique range of products and services available in the industry including the finest coffee beans, loose leaf tea and hot chocolate, the world's best machines and all the support and training you need. Our customers are of all sizes from independent coffee shops and cafes to restaurants and hotels.

We source outstanding coffees from some of the worlds finest growing regions which are then roasted in small batches including FAIRTRADE, ORGANIC and RAINFOREST ALLIANCE coffee which is explained in more detail on our coffee page.

We are distributors for Rancilio espresso machines one of the finest Italian espresso machines in the world, steeped in history and tradition. Our professional Barista training is one of many services we offer that completes the package, "we believe that we have one of the most comprehensive packages available"


We have one of the best equipped training academy's in the South West offering every level of training in a very relaxed atmosphere. View our training page.


We have our own workshop and engineers based at our Head Office in Newton Abbot (Devon) offering out of hours emergency repairs including weekends, and a loan machine should we have to bring your machine back to our workshop.